Refund policy

RETURN AND REFUND POLICY

Due to the personal-use nature of press-on nails, all sales are final. We do not accept returns or exchanges for change of mind, incorrect sizing selected by the customer, or damage caused by application, wear, or removal.

Damaged, Incorrect, or Defective Orders

Please inspect your order upon arrival. If an item arrives damaged, defective, or different from what you ordered, email contact.staypressed@gmail.com promptly with your order number, a description of the issue, and clear photos of the product and packaging.

If we made an error or supplied a defective product, we will provide an appropriate resolution, which may include a replacement or refund. Do not send products back without contacting us for instructions.

Sizing

Customers are responsible for selecting the correct nail sizes, shape, and length. Please review the sizing instructions before ordering. If you are unsure of your measurements, contact us before purchasing.

Custom Orders and Deposits

The $30 custom-order payment is a deposit toward your total, not payment for a completed set. Your final price depends on the approved design, length, shape, and requested details. Any remaining balance will be communicated before production.

Once design work has begun, the deposit is nonrefundable for customer-requested cancellations, except where required by law. Once production begins, custom orders cannot be changed or canceled at the customer’s request.

If Stay Pressed cannot fulfill your order, we will refund payments for the unfulfilled order.

Approved Refunds

Approved refunds are issued to the original payment method. Your bank or payment provider may require additional time to post the credit.

Nothing in this policy limits rights or remedies available under applicable consumer protection laws.

Questions: contact.staypressed@gmail.com